A bespoke integration that elevates the booking experience for Le Barth Villas — protecting premium inventory while preserving current operational processes.
Le Barth Villas manages 256 luxury properties with a sophisticated system for availability, seasons and rates. The final step — converting intent into a confirmed booking — still relies on manual validation and external processes.
Inquiries arrive without verified purchase intent, consuming administrative time and leaving premium inventory in an ambiguous state.
Without a formal hold mechanism, the same villa may be in simultaneous conversations with multiple guests — a risk to both revenue and reputation.
Each reservation requires back-and-forth communication before availability and terms can be confirmed, extending time-to-booking unnecessarily.
High-net-worth guests expect a seamless, digital-first experience consistent with the premium nature of the properties they are considering.
A reservation request module that connects directly to the existing LBVR platform — consuming availability, rates and seasonal data without altering current administrative logic.
Real-time availability pulled from the LBVR platform, with seasonal rates and blackout periods reflected instantly.
A temporary hold on the guest's card signals genuine purchase intent, protecting inventory during the manual review window.
A dedicated panel for approving, rejecting and tracking reservation requests with full action history and status management.
Transactional emails for request received, approval, rejection, payment confirmation and follow-up reminders.
Full English and French support, aligned with Le Barth Villas' international guest profile and Saint Barthélemy's cultural identity.
The module consumes the existing API without modifying administrative logic, pricing rules or current operational workflows.
A structured rollout that minimises risk, maintains operational continuity and delivers a production-ready system.
Validation of business rules, operational flows and technical requirements. In-depth review of existing APIs, villa structure, availability logic and approval workflows.
Construction of the end-to-end request flow — from villa selection and availability consultation through guest data capture and card pre-authorisation.
Implementation of Stripe Authorization Hold, deferred capture and automatic fund release — paired with the administrative approval panel and full notification system.
Comprehensive functional and integration testing, payment validation, incident resolution and production deployment — followed by team training and stabilisation support.
Authorization holds prevent parallel conversations around the same villa, ensuring a single, clear path to confirmation.
Only guests willing to pre-authorise a card advance in the process — dramatically reducing inquiries without genuine purchase intent.
No replacement of existing systems. The module integrates with what already works, extending capability without operational disruption.
A digital-first, bilingual, elegant flow that matches the level of discernment of guests who choose Saint Barthélemy as their destination.
Structured requests, pre-validated intent and automated notifications free the team to focus on high-value guest relationships.
The architecture is designed to evolve — channel managers, instant booking and revenue intelligence are the natural next steps.
This project is the first phase of a long-term digital infrastructure for Le Barth Villas.
Request flow, Stripe authorisation, admin panel, multilingual interface.
Automated confirmation without manual approval for eligible properties.
Synchronised inventory distribution across booking platforms.
Direct connectivity with Airbnb, Booking.com and luxury platforms.
AI-driven pricing optimisation and occupancy management.